Mybet Privacy Policy — your information is safe with us

Section 1: Introduction & Scope

Mybet (mybet-jit.com) is an online Sports Betting and gaming platform serving users in Bangladesh. We treat the protection of your personal information as our highest priority.

In this Privacy Policy, we cover the following:

• What information mybet collects from you.
• How that information is used.
• How long your data is retained.
• What we do to keep your information safe.
• What your data rights are.

This policy is developed in accordance with applicable laws of Bangladesh and international data protection standards. For any questions, contact us at support@mybet-jit.com.

Section 2: What Information We Collect

Mybet collects your information in several ways. Details are provided below:

We only collect the information we need — nothing more. We never collect sensitive data such as religion or political views.

Section 3: How We Use Your Information

Mybet uses your information for the following purposes:

• Account Management: To ensure secure registration, login, and account protection.
• Service Delivery: To smoothly operate betting, payment, and gaming services.
• Identity Verification: To complete the KYC (Know Your Customer) process.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligation: To comply with anti-money laundering and other applicable laws.
• Service Improvement: Data analysis to enhance the user experience.
• Contact: To send important updates, notices, and (with your consent) promotional messages.

We never sell your data to advertising companies or build profiles without your consent.

Section 4: Data Sharing Policy

Mybet strictly limits data sharing. Your information is not shared with anyone except in the following circumstances:

• Payment Providers: Mobile Pay, Nagad, Rocket — only the information required to complete a transaction.
• Legal Authorities: Disclosure of necessary information when required by court order or government directive.
• Security Services: Specialist fraud detection partners — under strict confidentiality agreements.
• Business Transfers: In the event of a company merger or acquisition, with advance notice provided.

Section 5: Cookie & Tracking Policy

Mybet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: For login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To analyze site usage — fully anonymized.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Section 6: Data Retention Period

How long we retain your information depends on the type of data and the purpose it was collected for:

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction History: 7 years from the date of the last transaction (in compliance with financial regulations).
• Log Files: Security logs are retained for up to 1 year.
• KYC Documents: 5 years after account closure.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized.

Section 7: Security Measures

Mybet follows the highest industry standards to protect your information:

• AES-256 Encryption: All stored data is protected with the highest standard of encryption.
• SSL/TLS: All communication with the site is encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication for an extra layer of security.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access Control: Only authorized personnel have access to the information they need.
• Data Backup: Regular encrypted backups stored on secure servers.

Section 8: Protection of Minors

Mybet strictly prohibits the use of its services by anyone under 18. We do not knowingly collect any information from minors.

If a minor has registered an account by mistake and we become aware of it, the account will be closed immediately and all associated data will be deleted.

If a parent suspects their child is using mybet, please contact us immediately at support@mybet-jit.com.

Section 9: Exercising Your Data Rights

Follow the steps below to exercise your data rights:

• Email us at support@mybet-jit.com.
• Use the subject line: "Data Rights Request".
• Please include your account email and the type of request.
• Some information may need to be verified to confirm your identity.

We will aim to respond to your request within 30 business days. Complex requests may take longer — you will be notified in advance if that is the case.

Section 10: Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection team:

• Email: support@mybet-jit.com
• Subject: "Privacy Policy Request"
• Response time: Typically 2–5 business days.

We take every complaint seriously and work to resolve it promptly. If the Privacy Policy is updated, a notice will be posted on the website and sent to your registered email.